"Since enrolling in Laughing Rock's complete managed IT services program, the single biggest benefit to our company has been the knowledge and capabilities they bring that we don't have or aren't interested in building in-house. This has saved us from needing to hire additional employees for setup and support of our 100+ organization, resulting in significant cost savings. Additionally, Laughing Rock has greatly improved our network security and provided disaster recovery for our Office 365. Their diverse offering includes physical installation of network and equipment, as well as support with implementing security measures. What sets Laughing Rock apart from other IT firms we've worked with in the past is their exceptional customer service. Their knowledgeable and courteous staff is always available, and their response time is great, with SLAs that are typically exceeded. They also offer a wider range of service offerings, including cable and door locks. If you're on the fence about choosing Laughing Rock as your IT firm, I highly recommend them. Their personalized service allows you to pick and choose the services you need, at reasonable pricing. They have a solid knowledge base that is maintained and enhanced as technology evolves, and we've never had an issue they couldn't assist with and resolve."